Privacy Policy
Updated: 1 July 2025
Introduction
Indigo Fostering ("we," "us," or "our"), a UK-based independent fostering agency, operates the website indigofostering.com (the "Site"). This Privacy Policy explains how we collect, use, and protect personal data from visitors to our Site, particularly those using our contact form. It complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.This policy applies only to general website visitors and does not cover internal fostering processes, such as applications or client data, which are governed by separate policies. For questions, contact our Data Protection Officer at:
Email: hello@indigofostering.com
1. Data we collect
We collect the following personal data from Site visitors:
Contact Form Data: Name, email address, phone number, and any information you provide in the message field.
Usage Data: Automatically collected data, such as IP address, browser type, and pages visited, via cookies or analytics tools.
2. How we collect data
Directly: When you submit our contact form.
Automatically: Through cookies and Google Analytics to track Site usage (see Section 5).
3. Why we use your data
We use your data to:
- Respond to your inquiries submitted via the contact form.
- Improve our Site’s functionality and user experience.
- Comply with legal obligations under UK data protection laws.
4. Sharing your data
We do not sell or share your personal data for marketing purposes. We may share data with:
Legal Authorities: If required by law or to comply with legal processes.
5. Data security
We use reasonable measures to protect your data, including encryption (e.g., HTTPS) and restricted access to stored data. In the unlikely event of a data breach, we will notify you as required by UK GDPR.
6. Your rights
Under UK GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Request data portability.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, contact us at hello@indigofostering.com. We will respond within 30 days.
7. Data retention
Contact form data is submitted to us via email and remains on our records to respond to your enquiry and as required by law. Usage data is anonymised and retained for analytics purposes.
9. Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on the Site with a revised "Updated" date.
10. Contact us
For questions or to exercise your rights, contact:
Indigo Fostering
Email: hello@indigofostering.com
For complaints, you may contact the ICO at www.ico.org.uk.